Tel: (951) 454-2010
Please take a moment to read the following policy to learn how we handle your information.
Why we collect personal information
Tekpro collects and uses your information to give you current market and product information, to provide you with convenient access to our products, and to provide you with excellent service. In addition, we use your information to keep you up to date on the latest product announcements, special offers, and other information we believe would benefit you.
How we collect information
We collect information about you from requests for product information through trade publication advertising and/or press releases, requests for information from the contact form and email links on our website, and requests for information from trade shows and conferences. When you browse our website, you are able to do so anonymously. Generally, we do not collect personal information when you browse—not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
In some of our emails to you, we use a click–through URL. When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click–throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
How we protect your personal information
When you order a product from our web site, we give you the option to use industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases, you must use an SSL–enabled browser such as Netscape Navigator, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
What you can do
With any electronic correspondence we send, you will always have the ability to opt–out of future mailings. If you feel you have received a traditional mailing by mistake or if you no longer want to receive printed and mailed infomration from us, fax us the cover letter and we will remove you from the database.
What we collect
We may collect the following information:
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Technical Center 7940 Cherry Ave., Suite 202 Fontana, CA 92336.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
||The association with your shopping cart.
||An indicator if you are currently logged into the store.
guests to edit their orders.
||A link to information about your cart and viewing history if you have asked
||Stores the category info on the page, that allows to display pages more quickly.
||An encrypted version
of the customer group you belong to.
||The last category you visited.
||The ID of any polls you have recently voted
||The items that you have in the Compare Products list.
||Stores the Customer Segment ID
most recent product you have viewed.
||Information on what polls you have voted on. |
||Your preferred currency
flag, which indicates whether caching is disabled or not.
||Indicates whether a new message has been received.
items that you have recently compared. |
||An encrypted version of your customer id with the store.
ID on the server.
||Indicates whether it is allowed to use cache.
||Information on products you have
emailed to friends. |
||Cookie Description |
||The store view or language you have selected. |
||The products that you have recently viewed. |
encrypted list of products added to your Wishlist. |
||The number of items in your Wishlist. |